Privacy Policy
Last updated: January 2026
At Horizon Energy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our energy services.
Information We Collect
We collect information necessary to provide you with competitive energy rates and excellent service. This includes your name, address, email, phone number, utility account information, and energy usage data. We may also collect payment information when you enroll in our services.
How We Use Your Information
Your information allows us to enroll you with your local utility, provide accurate billing, communicate important updates about your service, and offer personalized energy-saving recommendations. We may also use aggregated, anonymized data to improve our services and develop new offerings.
Information Sharing
We share necessary information with your local utility company to facilitate your energy supply. We do not sell your personal information to third parties for marketing purposes. We may share data with service providers who assist us in operating our business, and as required by law or regulatory agencies.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our systems are regularly monitored and updated to ensure your data remains secure.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact our customer service team.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at sales@hplco.com or call (866) 727-5658.
